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Measurement

The calendar: deciding in August what you will do in February

An annual planning rhythm built from sports fixtures, school terms, holidays and your own demand curve, so the marketing is booked before the week arrives.

Measurement4 sections3 questions answered
Measurement illustration

Marketing done in the week it runs is marketing done badly. Print needs lead time, mail needs longer, partnerships need arranging, and the best occasions in the pizza year are known months ahead. A calendar built once, in a single sitting, removes most of the improvisation from the following twelve months.

Build it from four layers

Lay these over each other and the year largely writes itself.

  1. Your own demand curve. Plot last year’s weekly sales. The peaks and troughs repeat, and the troughs are where marketing has the most room to work.
  2. Fixed calendar events. Holidays, national occasions, the days that reliably move pizza, and the days that reliably kill it.
  3. Sports. Local and national fixture lists, published months ahead. The single most reliable demand driver in the category.
  4. School and local calendar. Term dates, half terms, exam periods, sports seasons, local festivals and events.

The pizza year, roughly

PeriodCharacterFocus
JanuarySharp drop. Resolutions and empty wallets.Retention and win-back. Do not fight the month with discounts; protect the file.
February–MarchRecovery. Sports and half term.Occasion campaigns, fixtures, family bundles.
April–MaySteady. Weather starts pulling people outdoors.Acquisition, new movers, group and event occasions.
June–AugustSummer dip in most markets. Holidays and barbecues.Catering, events, fundraisers. Low-cost channels; save budget.
SeptemberBack to school. One of the strongest months.Acquisition and habit building. New routines are being set.
October–NovemberStrong. Sports season and darker evenings.Full programme. Highest-return period of the year.
DecemberVolatile. Parties and catering up, ordinary delivery uneven.Catering, office parties, gift cards. Then protect capacity.

Plan the troughs, not the peaks

The instinct is to market hardest when demand is highest, which is precisely when marketing is least needed and capacity is tightest. Peak weeks sell themselves and adding promotion mostly discounts orders you already had.

Put the effort into the flat weeks: the last two weeks of January, the middle of summer, the dead Tuesdays. That is where an incremental order is genuinely incremental and where the kitchen has room to make it.

Marketing a Friday you were going to fill anyway is a discount. Marketing a dead Tuesday is a business.

Leave room for the unplanned

A calendar planned to 100% capacity cannot respond to a competitor opening, a weather event, an unexpected fixture or a local opportunity. Plan roughly 70–80% of the year and hold the remainder as reactive capacity, with a standing budget line and pre-approved creative templates so a response takes days rather than weeks.

Questions

How far ahead should the calendar be built?

Twelve months at the level of occasion and channel, one quarter in detail, and the current month locked. Print and mail lead times mean anything less than six weeks of visibility on physical channels turns into rush charges or missed drops.

Should every month have a promotion?

No. Continuous promotion trains customers to wait, and it removes the contrast that makes a real offer feel like one. Plan several genuine occasion campaigns a year and let the lifecycle journeys carry the quiet months.

What about national food holidays?

Useful only where they are genuinely known in your market and where you can do something distinctive with them. Building a plan around a manufactured observance nobody has heard of produces a lot of work and very little trade.

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