Legal
Last updated: August 2026
Summary: By using marketing.pizza you agree to these Terms. Access is by invitation, accounts are issued by us, credentials may not be shared, and you remain responsible for the legality of the campaigns you send.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you (or the company you represent) and marketing.pizza ("marketing.pizza," "we," "us," or "our"), governing your use of the marketing.pizza platform, website, software and related services. If you are using the services on behalf of a company, you represent that you have authority to bind that entity to these Terms. Please also read our Privacy Policy, which forms part of this agreement. If you do not agree, do not use the services.
marketing.pizza provides marketing strategy, analytics, campaign and customer-intelligence services for pizza and restaurant businesses. The services include, but are not limited to:
The specific scope of services for a client may be set out in a separate service agreement or statement of work, which applies in addition to these Terms.
You must be at least 18 years of age and have legal authority to enter into a binding contract. Access to marketing.pizza is by invitation: we issue account credentials and there is no self-service registration.
You are responsible for maintaining the security of your credentials and for all activity under your account. You may not share credentials outside your organisation, resell access, or create accounts on behalf of third parties. Notify us immediately at hello@marketing.pizza if you suspect unauthorised access. We may deactivate an account at any time for breach of these Terms, for non-payment, or where an account presents a security risk.
We grant you a limited, revocable, non-exclusive, non-transferable licence to install and use any software we provide, for the duration of your subscription and solely for your own business use. You may not decompile, reverse engineer, redistribute or modify it, or attempt to make it operate without a valid account.
What the software may do is governed by your account, and deactivation of the account will render it inoperative. Data it holds on your own equipment remains there and remains yours.
You agree to:
You agree not to use marketing.pizza to send unsolicited messages or messages to recipients who have not consented; to violate the TCPA, the CAN-SPAM Act, GDPR, PECR or any applicable law; to upload data you do not have the right to use; or to impersonate any person or entity. Violation may result in immediate suspension.
Where the services include planning or sending email or text campaigns to your customers, you are solely responsible for compliance with all messaging laws applicable to those campaigns, including obtaining proper prior express consent, honouring opt-out requests, and including required disclosures. We provide tools and record-keeping structures to help you comply; we do not guarantee compliance on your behalf, and nothing in our documentation constitutes legal advice.
Paid plans are billed in advance, monthly or yearly, per trading location, as described on our pricing page or in your service agreement. All fees are non-refundable except as required by law or at our discretion. You authorise us to charge your payment method on file for amounts due. We may suspend service on overdue balances after reasonable notice. Monthly plans may be cancelled at any time and run to the end of the paid period; yearly plans run to the end of their term.
Third-party costs you incur directly (carrier messaging fees, print, postage, media buys) are yours and are not billed through or marked up by us unless separately agreed.
The marketing.pizza platform and all technology, software, methodologies, models, written content and branding developed by us remain our exclusive intellectual property. You retain all rights to the data and content you provide, and you grant us a limited licence to process it solely to provide the services. Content produced specifically for you, such as campaign creative, becomes your property upon full payment. Neither party may use the other's trademarks without written consent, except that we may reference your business as a client unless you ask us in writing not to.
Our collection and use of personal data is described in our Privacy Policy. Where we process personal data of your end customers on your behalf, we act as processor and you act as controller. You are responsible for having the appropriate consents and legal basis to share that data with us.
Both parties agree to keep confidential any proprietary or sensitive information disclosed in connection with the services, including business data, performance figures, pricing and strategies. This obligation survives termination of the service relationship for a period of three years.
While we use established practices and data-driven methods, we do not guarantee specific results, revenue outcomes, search rankings, redemption rates or customer response rates. Business performance is subject to market conditions, competition, third-party platform changes and factors outside our control. Historical results do not guarantee future performance. Insights and recommendations support your decisions; they do not replace them, and decisions you take remain your own.
The services operate alongside third-party platforms, including point-of-sale and ordering systems, Google services, social networks, messaging carriers, print and mail vendors, and delivery marketplaces. We are not responsible for changes to those platforms, their policies, account suspensions they impose, or interruptions they cause. We will notify you promptly of material third-party changes that affect your service.
To the fullest extent permitted by law, our total liability for any claim arising out of or related to these Terms or the services shall not exceed the fees you paid to us in the twelve months preceding the claim. In no event shall we be liable for indirect, incidental, special, consequential or punitive damages, including loss of revenue, profits or business opportunity.
The platform and any software we provide are given "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the platform will be uninterrupted or error-free.
You may cancel your account at any time by emailing hello@marketing.pizza. Either party may terminate the relationship with 30 days' written notice unless otherwise stated in your service agreement. We may suspend or terminate an account for material breach or non-payment. On termination, your account is deactivated and any software we provided ceases to operate; data stored on your own equipment remains yours. We will provide reasonable assistance with transition, including return of your data. Fees due up to termination remain payable.
These Terms are governed by and construed in accordance with applicable law. Any disputes shall be subject to the exclusive jurisdiction of the competent courts. We will always attempt to resolve disputes amicably before resorting to formal proceedings.
We may update these Terms from time to time. Material changes will be communicated by email or in-platform notice at least 14 days before taking effect. Continued use after that date constitutes acceptance of the revised Terms.
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