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Channels

Flyers and door hangers: the cheapest street-level reach there is

Running a distribution programme that is actually delivered: route design, verification, offer coding, and the local rules that catch operators out.

Channels4 sections3 questions answered
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Door hangers remain one of the lowest costs per household in local marketing, and one of the least reliably executed. The economics are excellent when the distribution actually happens and terrible when a third of the bundle ends up in a skip, which is common enough that verification, not creative, is the real discipline of this channel.

Verification is the entire game

Distribution fraud is the norm rather than the exception in this channel. Build a programme that assumes it and measures around it.

  1. GPS-tracked walkers. Non-negotiable for paid distribution. Any vendor unwilling to provide route traces is telling you something.
  2. Route-unique offer codes. Different code per route batch. A route producing zero redemptions across two drops was probably not walked.
  3. Seeded addresses. Put a handful of addresses you control on each route and confirm receipt. Cheap, and it catches problems fast.
  4. Photo proof at route start and end. Weak evidence individually, useful as a deterrent.
  5. Pay on verified completion. Not on bundles issued.

Design for three seconds on a doorstep

A door hanger is read while walking from the door to the bin. That is the whole design brief. One offer. One deadline. One way to order, large. Your name and the fact that you deliver, both legible from arm’s length.

Resist the menu. A full menu on a door hanger is unreadable at that size and dilutes the single offer that would have produced a response. If you want a menu in the home, mail one.

Know the local rules

Door-to-door distribution is regulated inconsistently and enforced unpredictably. Some municipalities require a permit; many prohibit anything placed in or on a mailbox, which in the United States is a federal matter rather than a local one; gated communities and apartment blocks often prohibit it outright; and no-soliciting notices should be honoured whether or not they are legally binding where you are.

The cost of getting this wrong is disproportionate: a complaint or a fine attaches to your brand name in a small trade area, and the goodwill damage outlasts the campaign.

Never put anything in a mailbox. In the US that is a federal offence, and it is also how you turn a $200 door drop into a story about you.

The best use: proximity to a new competitor

Door hangers are at their most effective as a fast, local, tactical response: a new competitor opening nearby, a store re-opening after refurbishment, a delivery zone extension, or a grand opening. They can be printed and walked within a week, which no other physical channel matches.

As a standing monthly programme they decay. As a tactical instrument aimed at a specific street-level event, they remain excellent value.

Questions

What redemption rate should I expect?

Well-executed door hanger drops in a receptive trade area typically produce 0.5% to 1.5% redemption. Below 0.3% across multiple routes, suspect distribution before suspecting the offer. That is where the failure usually is.

Should I hire a company or use my own drivers?

Own drivers on shift are cheaper, more reliable and easier to verify, but they cost you delivery capacity. A common pattern is own drivers for tactical drops near the store and a verified vendor for larger route programmes.

Door hanger or flyer?

Door hangers get handled and read; loose flyers on a step are often ignored or blown away, and pushing anything through a letterbox raises different local rules. The hanger costs slightly more per piece and is worth it.

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